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GLOBAL POKER - GETTING STARTED

THE DEFINITIVE GUIDE

 

 

THIS IS A COMPLETE GUIDE TO GETTING STARTED AT GLOBAL POKER IN 2024.
 

IN THIS GUIDE YOU’LL LEARN:

 

 

HOW DO I CREATE A GLOBAL POKER ACCOUNT

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Creating a Global Poker account is easy. There are a number of ways to register:


  • Via Facebook


  • Via Google


  • With Your email address



After clicking the “Register” button on the website you'll be directed to the registration page.

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HOW TO REGISTER USING MY FACEBOOK SIGN IN

Registering via Facebook is fast and easy:

 

  1. On the registration page, click the “Sign up with Facebook” button.
  2. A new pop up window will open and will ask for your Facebook email and password.
  3. Once you successfully log in to Facebook, click on the “Continue as [Your Name]“ button to proceed to the Global Poker platform.
  4. Enter your preferred Screen Name (at least five characters) and Country. Read the Terms and Conditions, tick the boxes if you agree with the accompanying statements and click the “Play Poker Now” button.
  5. You have successfully created a Global Poker account and may join tables and play Poker!

 

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HOW TO REGISTER USING MY GOOGLE SIGN IN

You can register using Google Authenticator:

 

  1. On the registration page, click the “Sign-Up with Google” button.
  2. Fill out the form with the requested information. You do not need to register your email address or create a new password for Global Poker as you use your Google pre-existing credentials.
  3. It is important that you become acquainted with the Global Poker Terms and Conditions before accepting them. Tick the boxes if you agree with the accompanying statements and then click the "Register and Play now" button.
  4. Once you have verified your email address you will be able to join tables and play Poker!

 

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HOW CAN I REGISTER IF I DON'T WANT TO USE MY FACEBOOK OR GOOGLE ACCOUNT

You can still create a Global Poker account even without your Facebook or Google account. You just have to choose the manual registration process. Here is how:

 

  1. On the registration page, enter your email and set up a safe password (at least 8 characters) and then click “Next”.
  2. Enter a Screen Name (at least 5 characters) and a Country. It is important that you get acquainted with the terms and conditions before accepting them. Once done, tick the box and hit the "Register and Play now" button.
  3. Once you have verified your email you will be able to join tables and play Poker!

 

PURCHASING ON GLOBAL POKER

HOW TO PURCHASE GOLD COINS

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It’s always free to play on Global Poker, no purchase is necessary. However, anytime you run low on Gold Coins you can easily purchase more in the Store. There are plenty of packages available to suit every pocket, and there are some great deals too.


To purchase a package, go to the Store (you’ll see it top right corner of the window) and select the package that best suits your needs.


If you would like more information about Global Poker Gold Coins, click here. And if you need any help, get in touch with our Customer Support Team.

Purchase Limits

If you don’t verify your Global Poker account, the amount of purchases you can make will be limited. This limit deters fraudulent behavior on our website. The purchase limit for a non-verified account is $3,000 over a 30-day period, while for a verified account it is $12,000 over a 30-day period.

One of the benefits of verifying your account is that purchase limits are much higher, so if you’d like to make larger purchases (more than mentioned above) and you haven’t verified your account, simply follow these steps. You’ll have your account verified in no time!


For accounts that have been verified, not only are the purchase limits higher, the redemption process is quicker too.


Payment Options

You can make purchases quickly and easily on Global Poker, with a variety of cards and methods. We accept Mastercard and American Express debit and/or credit cards. You may also use the online wallet, Skrill, which will allow you to make purchases and receive redemptions in a matter of moments. We are continuously adding to our payment options, so look out for updates. If you have any comments or suggestions about our payment options, let us know here.


Purchase Delays

Sometimes things take longer than we’d like. Who doesn’t know that annoying feeling when faced with the spinning beachball, or when your phone suddenly bricks for no apparent reason? It’s the same when making a purchase. Normally it’s a simple, quick and easy process and the Gold Coins you purchased are reflected in your account immediately.


However, sometimes it can take longer than this and we appreciate it’s frustrating. If after 24 hours your purchase hasn’t been reflected in your account, please let us know and we will investigate. Send us an e-mail, please just include the date, time and receipt number of the purchase and your username so we can quickly locate your account and the purchase information.


Transaction History

You can view your transaction history for the last six months within your account. Click the “Menu” button in the upper-left corner of the screen and choose “Transaction History”.


Within the game, the system doesn’t retain information beyond the last six months, so if you’d like to know and view your transaction history beyond that timeframe, please contact our friendly Customer Support Team who will be happy to help you with your enquiry.

VERIFY & MANAGE YOUR GLOBAL POKER ACCOUNT

ACCOUNT VERIFICATION

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Verifying your Global Poker account will allow you to get even more out of your Global Poker experience. Once verified you will have access to an enhanced array of features, including a greater selection of Gold Coin packages to choose from as well as being on your way to redeeming real prizes!


Account verification is also important as it confirms that Global Poker participants are genuine players who are on our website to enjoy a fun game of poker - just like you. This helps to ensure that we maintain a positive, safe community of players, so you can enjoy the fun, social and rewarding poker experience you’ve come to expect from us and that we’re proud to provide.

How to Verify Your Account

Verification is a quick and easy two step process. It Involves confirming your identity using your Photo ID and providing proof of your current address.


  1. Verifying your identity – this requires you to upload a copy of your Photo ID and a selfie directly from your account. Just follow the on-screen instructions in the “Account” section in the Menu window (top left corner of the Global Poker website) or in the “Redeem Prize” section in theStore window (top right corner of the Global Poker website)
  2. Proof of Address - please send one of the accepted documents listed below as an email attachment to support@globalpoker.com


Name & Address Match

Ensure your name and address given during your verification signup match the info verified with ID / bank. So, it will save you a lot of time and effort if you update your bank and personal details to match your documents before you try and verify.

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Photo ID

You can use any of the following forms of Photo ID:


  • Driver’s License
  • Passport
  • Government-issued ID


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Proof of Address

Documents accepted as Proof of Address are:


  • Current Driver’s License
  • Current Government-issued ID
  • Bank statement*
  • Utility bill* (gas, water, electricity, phone, waste disposal)
  • Government-issued letter*


* Note: Any bank statement, utility bill or government-issued letter document must be dated within the last 6 months.


Notes on Submitting Documents

Some tips to remember when submitting your documents for verification:


  • The document should be entirely visible, including all four corners, and must show your Name and Address and its Date of Issue.
  • Documents must not be modified or tampered with in any way
  • Do not write on, draw or make any alterations to your documents
  • Maximum file size for any single attachment is 5MB


Tips for Taking Photos

  • Make sure all photos are in focus.
  • Avoid using the flash setting on your camera, this can make some areas too bright and unreadable.
  • Preview the photos before you send them. Make sure you can clearly read all the information.
  • Make sure you do not have any filters set on your camera.


How Long Before My Account is Verified

We process verification requests as quickly as possible in the order we receive them. Once you’ve provided us with all documents required, we will begin processing them and will send you a notification of your account status once the process is complete.


Benefit of Verifying Your Account

Increased Purchase Limits: The amount of Gold Coins that can be purchased using a new account that has not been verified is limited. Once you verify your account, you’ll instantly be upgraded to our full suite of purchase packages, allowing you to purchase the Gold Coin package that you want, when you want.